Dear CoinW users:
Recently, we have received feedback from many users that some criminals have been carrying out fraudulent activities in the name of CoinW. We hereby remind all users that these unavoidable scams need to be carefully screened to avoid asset loss. Due to the irreversibility of blockchain transfers and the anonymity of user information, once asset transfers occur or account information is breached, your assets may not be recovered!
Here we recommend:
1. Turn on Google authentication to improve account security level
In order to improve the security level of your account, please be sure to authorize the Google Authenticator and keep your Google verification code properly. Here is the tutorial of how to open Google authentication:
Operation Process of Google Authentication
2. Contact the online customer service if you have any questions
If you encounter any problems or suspect of being deceived, please contact CoinW online customer service as soon as possible. CoinW customer service is online for you 7*24 hours! To contact CoinW online customer service, please go to the following website:
If you are not certain of the website or link, please verify it through the official verification channel as soon as possible: https://www.coinw.cz/front/verification
At the end of the article, there will be a link to download the latest CoinW APP and join the official community, where you can learn about the latest news of CoinW.
3. How SMS link fraud work, and please beware of it!
At first, scammers usually send fraudulent text messages to your mobile phone, mostly with excuses such as “clearing out” and “upgrade of account” to attach fraudulent links. Please do not click the link!
Then, after the user clicks the fraud link, it will appear the following images, deceiving the user to restore the account. Please don't believe anything on scam sites and don't click any buttons!
When the user clicks the above-mentioned fraudulent website button, it will ask the user to enter the mobile phone number and password. Please do not enter your mobile phone number and password on any non-CoinW official website!
At last, if the CoinW mobile phone number and password are entered on the fraudulent website, the scammer will request to enter the CoinW verification code. Please do not enter the security verification code to any non-CoinW official website! (Including SMS verification code, Google verification code and other security verification information)
If you provide the above-mentioned account information on any fraudulent website or to others, your account is completely exposed to the manipulation of scammers, and once the asset loss occurs, it will not be recovered!
For other common scams, please check: Warning of Common Mobile Scams in the Name of CoinW
For the latest official information, please download the CoinW APP or join the CoinW community:
CoinW Download: https://www.coinw.cz/mobile/download.html
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