CoinW is a platform (the “Platform”) that is dedicated to providing virtual asset trading services and other related services to users. The Platform includes the website (www.coinw.com) and mobile device application. The Platform is hereinafter referred to as “we”, “us” and “our”. All users of the Platform including all individual users, corporate users, companies, enterprises, and other legal entities are hereinafter referred to as “users”, “you” and “yours”. The provisions of this User Agreement, if involving you and the Platform, are collectively referred to as "both parties", and if only involving us or you, is referred to as "one party".
The following terms and conditions (hereinafter referred to as "this User Agreement" or “this Agreement”) constitute a contract between you and the Platform and apply to your access and use of the Platform. By registering an account, accessing the Platform or using the services of the Platform (“the Services”), you agree that you have read, understood and accepted this Agreement and any additional documents or terms referred to therein. You acknowledge and agree that you will be bound by and comply with the provisions of this Agreement as updated and amended from time to time. If you do not fully understand or accept this Agreement, please do not register an account, or use any of the Services of this Platform.
Important Information
1. Virtual assets are not issued by governments, financial institutions, or this Platform. Currently, the vast majority of virtual assets are unregulated, and their value and price are not controlled or protected by central banks or other financial institutions.
2. The virtual asset market is new and immature, and it may not grow.
3. Prices of virtual assets fluctuates greatly and investing or trading in virtual assets involves a very high risk. Virtual assets are traded continuously throughout the day without any limit on price fluctuations. If you cannot effectively control the risk yourself, it is very likely that you will suffer partial or even total loss of your fund.
4. The Services provided by this Platform are based on computer network technology, blockchain technology, and other fundamental technologies. These technologies may experience failures, defects, hacker attacks, misuse, errors, protocol failures, or other unforeseeable risks.
5. If this Platform, at its sole discretion, believes that you have violated this User Agreement, or according to the laws of your jurisdiction, the Services provided by this Platform or your use of the services provided by this Platform are illegal, the Platform has the right to suspend or terminate your account at any time, or suspend or terminate your use of the Services or virtual asset trading provided by this Platform.
6. Virtual asset trading carries a high risk and is not suitable for the vast majority of people. You understand and acknowledge that virtual asset trading may cost you partial or total loss, so you should decide on the amount of the transaction based on the degree of loss you can bear. You understand and acknowledge that virtual assets may generate derivative risks, so if you have any doubts, it is recommended that you seek the assistance of a professional advisor first.
In addition to the risks mentioned above, there may be other unforeseen risks. Please refer to and read the "Risk Disclosure Statement" to understand more about the specific content of the risks, but the "Risk Disclosure Statement" does not list all risks. You should carefully consider and use clear judgment to assess your financial situation and the above risks before making any decisions to buy or sell virtual assets, and bear all losses arising therefrom. We do not assume any responsibility for your loss arising from trading virtual assets.
Platform Declaration
1. You understand that this Platform only serves as a place for you to obtain virtual asset information, find trading parties, negotiate on virtual asset transactions, and conduct transactions. This Platform does not participate in any of your transactions, so you should make your own careful judgments to determine the authenticity, legality, and validity of the relevant virtual assets and/or information and bear the responsibility and losses arising therefrom yourself.
2. Any opinions, messages, discussions, analyses, prices, suggestions, and other information on this Platform are general market commentary and do not constitute investment advice. We do not bear any loss directly or indirectly resulting from reliance on this information, including but not limited to any loss of profits and/or principal.
3. The content of this Platform will change from time to time without further notice. We have taken reasonable measures to ensure the accuracy of the website information, but we cannot guarantee its degree of accuracy, and we will not bear any loss directly or indirectly resulting from the information on this Platform or from the delay or failure to connect to the Internet, send or receive any notifications and messages.
4. There are also risks in using an internet-based trading system, including but not limited to failures of software, hardware, and internet connections. As we cannot control the reliability and availability of the Internet, we will not assume any responsibility for distortion, delay, and connection failure.
5. www.coinw.com is the only official website for external information announcements of this Platform.
6. It is prohibited to use this Platform to engage in all illegal trading activities or illegal acts such as money laundering, smuggling, commercial bribery, etc. If any suspected illegal transactions or illegal acts are discovered, this Platform will take all available measures, including but not limited to freezing, suspending, terminating accounts, notifying relevant authorities, etc. We do not assume any responsibility arising from this and reserve the right to hold relevant persons accountable.
7. It is prohibited to use this Platform to carry out all unethical trading activities such as malicious market manipulation and unfair trading. If such events are discovered, this Platform will take preventive protective measures against all unethical behaviors such as malicious price manipulation, malicious influence on the trading system, etc., including warnings, trading restrictions, account closures, etc. We do not assume any responsibility arising from this and reserve the right to hold relevant persons accountable.
The "Legal Statement" is part of this User Agreement, please refer to and carefully read the "Legal Statement".
User Declaration
- You guarantee that the virtual assets involved in the transactions that belong to you are legally obtained and you have full ownership.
- You agree to take full responsibility for any profit or loss from your own trading or non-trading actions.
- You confirm that the information provided at the time of registration is true and accurate.
- You agree to comply with any relevant legal provisions, including reporting any trading profits for tax purposes.
- You agree not to engage in or participate in any actions or activities that harm the interests of this Platform at any time, whether or not they are related to the services provided by this Platform.
- Your use of this Platform's services does not violate any applicable laws or regulations.
Anti-Fraud, Anti-Money Laundering, and Anti-Terrorism Policy
(1) To comply with the obligations of anti-money laundering bestowed on the Platform (hereinafter referred to as the Anti-Money Laundering Measures), and to conduct anti-fraud and anti-terrorism policies, we will carry out comprehensive customer relationship establishment checks (i.e., Know Your Customer, KYC), customer due diligence procedures and measures, as well as ongoing customer risk assessments, transaction monitoring, and reporting of suspicious transactions. We need to retain some of your information and documents according to applicable laws and policies and have the right to disclose this information and documents to cooperating financial institutions or government agencies. Even if your relationship with us has ended, the above regulations still apply.
(2) We will review your and/or your associate's identity information at regular or irregular intervals, or when otherwise deemed necessary, including but not limited to: we reasonably suspect you and/or your associate of carrying out or suspected of carrying out illegal activities, suspected money laundering, funding terrorism, or if the media reports that you and/or your associate are involved in any illegal special cases, etc.
(3) To comply with the Anti-Money Laundering Measures, we should investigate customer information at regular or irregular intervals. Therefore, we request you to provide all kinds of personal data and information necessary for the review, or information about the nature and purpose of transactions or the source of funds for the person in charge, senior management, or beneficial owner of the legal person, enterprise, company or group (hereinafter referred to as institutional users). You and/or your associate should submit the aforementioned information within 15 working days after receiving the notification from our company. If you fail to fulfill this after the deadline, we have the right to temporarily stop and terminate all services of the Platform, this User Agreement and all related transactions and business relationships, and clear all assets in your account or wallet at the Platform.
(4) If we find that you and/or your associate are subject to economic sanctions, or are terrorists or groups identified or pursued by foreign governments or international anti-money laundering organizations, we have the right to temporarily stop and terminate all services, this User Agreement and all related transactions and business relationships, without further notice to you and/or your associate.
(5) Any damage or disadvantage caused to you and/or your associate by measures taken by this Platform in accordance with the Platform's anti-fraud, anti-money laundering, and anti-terrorism policy shall be borne by you and/or your associate, and we do not bear any liability for damages.
Chapter 0. Definitions
Applicable Law: Refers to all relevant or applicable regulations, laws (including common law rules), principles of fairness, rules, ordinances, regulatory principles and requirements, notices, orders, warrants, prohibitions, judgments, by-laws, verdicts, instructions, announcements, notices, mandatory codes of conduct, guidelines, practice notes, and interpretations applicable to the provision, receipt, or use of the services of this Platform, or the provision, use, or acceptance of any other product or deliverable related to the services of this Platform, this Agreement, or any User Agreement etc. (whether it is from government agencies, regulatory agencies, or other organizations, or self-regulatory organizations of which this Platform is a member).
Authorized User: Refers to a general user or institutional user who is designated by you under this User Agreement to be authorized to handle any transactions with this Platform on your behalf and has informed our company.
Email Address: Refers to the email address related to your account that is bound to the Platform according to any process determined by this Platform when you use the Platform.
Force Majeure Events refer to:
a. Any fire, strike, riot, civil commotion, act of terrorism, war or industrial action;
b. Any natural disaster such as floods, tornadoes, earthquakes and hurricanes;
c. Any epidemic, epidemic or public health emergency that triggers national or international concern;
d. Any act or regulation enacted by governments, supranational agencies or authorities that the Platform believes prevents the Platform from providing services on the Platform;
e. The suspension or closure of any other alliance partners;
f. Nationalization of any alliance partner of this Platform;
g. The government imposes restrictions or abnormal terms on any digital assets traded on this Platform;
h. Excessive changes in the price, supply or demand of any digital asset;
i. Technical failure of transmission, communications or computer facilities, including power failure and electronic or equipment failure;
j. Any supplier, intermediary broker, agent, primary custodian, sub-custodian, dealer, trading platform, pledge platform, liquidity pool, bridge provider, issuer of guaranteed digital assets, market maker, the settlement agency or regulatory agency fails to perform its obligations to the platform;
k. Liquidity providers do not provide or are unable to provide liquidity to this Platform;
l. Any labor or industrial dispute, strike, industrial actions or lockout; and/or
m. Events that significantly disrupt digital asset markets may include excessive changes in the price, supply, or demand of digital assets.
Instruction: Refers to any instruction, request, or command related to the operation of your account issued by you or an authorized user to this Platform, or any instruction to execute any transaction in such media, form, and manner as this Platform may require.
Intellectual Property Rights: Refers to the rights created by law that can generate property value from the results of human intellectual activities of our company and the responsible persons, management, employees, external vendors, etc. of our company. This includes but is not limited to (a) trademarks, logos, databases, website designs, text and graphics, software, program designs, photos, recordings, videos, films, music, sounds and their combinations, software designs, related program source codes and software (including subsidiary applications, mobile device applications, system scripts, and scenarios), patent rights, design rights, copyrights, trade secrets, and other rights, qualifications, interests (whether registered or not); (b) any application for registration of the aforementioned rights and the right to apply for registration of any of the aforementioned rights; and (c) all other intellectual property rights and equivalent or similar forms of protection existing anywhere in the world.
Regulatory Authority: Refers to any foreign, domestic, state, federal, city or local government, administrative, legislative, judicial, executive, supervisory or regulatory authorities, agencies, quasi-governmental bodies, courts, committees, government organizations, self-regulatory organizations with regulatory bodies, courts, arbitration tribunals or panel of experts or supranational organizations, or any department or agency thereof, including any tax authority.
Service: Refers to the service provided to you by our company through this Platform.
Trademark: Refers to the intellectual property rights in the trademarks, service marks and logos used and displayed on or through the Platform, Website and/or the Platform Services.
Transaction: Refers to the sale, purchase, or conduct of any other type of transaction, or agreement to sell/purchase virtual assets, other assets or any other products that this Platform allows from time to time, or to conduct transactions related to them, as well as depositing virtual assets or fiat currency into your account or withdrawing them from your account.
Virtual Assets: Refers to the codes of value or rights that can be transferred and stored electronically using distributed storage technology or similar technology, including but not limited to cryptocurrencies, stable coins, non-fungible tokens, and derivatives of any other virtual asset tokens.
1. General Provisions
1.1 This User Agreement consists of this document, the "Privacy Policy", "Risk Disclosure Statement", "Legal Statement", and various rules, regulations, statements, explanations, etc., that this Platform has published or may publish in the future, known as "attachments or terms".
1.2 Before using the various services provided by this Platform, you should read this User Agreement and attachments or terms in detail. If there are any parts you do not understand or other situations you deem necessary, please consult a professional lawyer. If you do not fully understand and accept this User Agreement, please do not enter, browse, register, use this Service or this Platform, and exit this Platform immediately. Once you enter, browse, register, use this service or this Platform, or any other similar action, you agree and confirm that you understand and fully agree to all the contents of this User Agreement and any modifications of User Agreement that this Platform may make from time to time.
1.3 After successfully registering as a user of this Platform by filling in relevant information according to the requirements of this Platform and going through other related procedures, and clicking the "Agree" button during the registration process, it means that you have reached an agreement with the Platform in the form of electronic signature or electronic consent; or your behavior of clicking any option marked with "Agree" or similar meaning during the use of this Platform, or using various services provided by this Platform in a way that this Platform allows, all indicate that you fully understand, agree and accept the binding of all terms of this User Agreement.
1.4 After becoming a user of this Platform, you will receive a user account and the corresponding password, which you are responsible for keeping them safe. You shall bear legal responsibility for all activities and events conducted with your account. And you also agree not to give your account and password to any third party for legal or illegal use. If this causes damage to the assets in your account, the Platform will not be liable for such damage. If this causes damage to the Platform, the Platform will also claim damages from you. You also agree that if the Platform finds that your account is given to a third party for illegal use or your account is a strawman account, the Platform can immediately stop providing services to you and report to the judicial investigation and trial institutions.
1.5 Only users of this Platform can use the virtual asset trading platform provided by this Platform for transactions and enjoy the services that only users can get; non-users can only visit, or browse the Platform’s website.
1.6 By registering and using any services and features provided by this Platform, and choosing to agree to register during the registration process, you are deemed to have read, understood, and accepted the binding of this User Agreement and related attachments, privacy policy, and risk statement, etc. At the same time, you acknowledge and guarantee:
1.6.1 You confirm that you are at least 18 years old, or according to the applicable laws of different regions or countries, you have reached the legal age and have full capacity for conduct. If you are declared to be a person with limited capacity for conduct or no capacity for conduct by a court or competent authority according to the law applicable to you, please do not use this Service and the services of this Platform, otherwise, you and your legal representative or guardian will bear the legal and financial responsibilities for using this service and this website. If your actions cause any damage to the Platform, you or your legal representative, guardian, assistant, etc., will compensate the Platform for the damage suffered. The Platform also has the right to immediately suspend, cancel, or terminate your account and virtual asset wallet (hereinafter referred to as "wallet") on this Platform, and prohibit transactions, freeze your virtual assets until the reason for your restriction is removed, or your legal representative or guardian applies to the Platform for the withdrawal of your assets on this Platform.
1.6.2 If you are an employee or agent of an institutional user and sign this User Agreement on behalf of that legal entity, you must obtain formal authorization as its representative and bind the institutional user by signing this User Agreement.
If you do not have the aforementioned legal capacity, you and your authorized users should bear all consequences resulting from this, and the Platform reserves the right to revoke or permanently freeze your account and to hold you and your authorized agents accountable.
1.7 According to the legal regulations of your country or region (including but not limited to Japan, the United States, the European Union, etc.), you may not be able to use this Service, or the Platform reserves the right to withhold some or all functionalities of this Platform from you. In addition, this Platform may refuse to provide services to individuals, groups, or regions listed in high-risk or sanctioned lists in compliance with relevant regulations and recommendations for anti-money laundering and combating the financing of terrorism.
1.8 The User Agreement only binds the rights and obligations relationship reached between you and the Platform and does not involve the legal relationship and legal disputes arising from virtual asset transactions between users of this Platform and between you and other platforms.
2. Revision of User Agreement
We reserve the right to revise this Agreement from time to time and publish the latest version of the Agreement on the website without notifying you. The updated Agreement will automatically take effect once it is published on the Platform website. You should visit the official website and pay attention to the updated Agreement from time to time. If you do not agree with the relevant changes, you should immediately stop using the Platform services; your continued use of the Platform services means that you have accepted and agreed to be bound by the revised and updated Agreement.
3. Registration
3.1 Purpose of Registration
You acknowledge and promise: Your registration on this Platform is for the purpose of legal use, and it is not intended to disrupt the order of virtual asset trading on this Platform.
3.2 Registration Process
1) You agree to provide information such as a valid email address, mobile phone number, etc., as required by the user registration page of this Platform. You can use the email address, mobile phone number you provided or confirmed, or other methods allowed by this Platform to log into this Platform. If necessary, according to the legal provisions of different jurisdictions, you must provide your real name, identity documents, etc., and information required by the privacy terms and anti-money laundering terms and continuously update the registration information to meet the requirements of being timely, detailed, and accurate. All the information you provide will be used for registration. You are responsible for the truthfulness, completeness, and accuracy of this information and bear any direct or indirect losses and adverse consequences arising from it.
2) If the laws, regulations, rules, orders, etc., of your country or region require real-name registration for mobile phone numbers, you agree to provide a registered mobile phone number that has been registered in your real name. If you do not provide it as required, you should bear any direct or indirect losses and adverse consequences this may bring to you.
3) You have the right to obtain an account and password for this Platform if you legally, completely, and effectively provide the information required for registration and pass verification. When you obtain an account and password for this Platform, it is considered successful registration, and you can log in as a user on this Platform.
4) You agree to receive emails and/or text messages related to the management and operation of this Platform sent by this Platform.
5) In accordance with the legal provisions of each jurisdiction, the Platform is obligated to comply with relevant anti-money laundering, counter-terrorism financing, and anti-fraud obligations. It is required to keep your personal information up-to-date and accurate during the registration process and subsequent maintenance. You hereby authorize the Platform to conduct any necessary inquiries, either directly or through a third party, including but not limited to the Platform and its affiliated enterprises, relevant anti-money laundering and counter-terrorism financing inquiry systems and databases, and cooperating financial institutions, to verify your identity. This includes inquiries into identity information in public reports (such as your name, current or past addresses, date of birth, and identity card renewal information), and inquiries and verification of bank account information associated with you (such as name or account balance). Based on the results of these inquiries and reports, we may take measures that we reasonably deem necessary. You further authorize any and all third parties related to such inquiries or requests to fully respond to the aforementioned inquiries or requests.
4. Services
This Platform only provide online trading platform services for your virtual asset trading activities (including but not limited to virtual asset trading and other services).
4.1 Content of Services
1) You are authorized to browse real-time market conditions and transaction information of various virtual asset products on the Platform, and authorized to use the Platform to submit virtual asset transaction commands and complete virtual asset transactions.
2) You are authorized to view the messages in your user account on the Platform and to use the functions provided by the Platform to carry out operations.
3) The Platform shall provide virtual asset wallets in different currencies, which provide specific virtual asset application functions based on the law in your location and the discretion of the Platform. These functions include but are not limited to storing, receiving, sending, and participating in fixed deposits (provided by the Platform within the scope of the law).
4) You are authorized to participate in website activities organized by the Platform in accordance with the activity rules released by the Platform.
5) The Platform is committed to providing you with virtual asset services or other services without violating the law in your location.
4.2 Service Rules
You commit to abide by the following service rules of the Platform:
4.2.1 You shall comply with the requirements of the law, regulations, administrative orders, letters from competent authorities, court judgments, and policies, etc., and ensure that all sources of virtual assets in your account and the account or wallet to which the remittance is made are legal. You shall not engage in illegal or other activities that will harm the rights and interests of this Platform or any third parties or by using the services of this Platform, including but not limited to sending or receiving any information that is illegal or infringing on the rights of others, sending or receiving information related to pyramid schemes or other harmful information or remarks, use or forge the email header information of this Platform without the authorization of this platform, etc.
4.2.2 You shall abide by the law and regulations and appropriately use and maintain your account and login passwords, API keys, fund passwords, the mobile phone number bound to you when you registered, and the mobile phone verification code received by your mobile phone. You are fully responsible for all of the operations performed using your account and login password, API keys, funds passwords, and mobile phone verification codes and the consequences of such operations. If you find that your Platform account, login password, fund password, or verification codes have been used by a third party without your authorization, or other account security issues exist, you should immediately and effectively notify the Platform and request the Platform to suspend the services of your account. You shall not give, borrow, lease, transfer, or otherwise dispose of your Platform account to another person without consent from the Platform.
4.2.3 You agree to be responsible for all activities that occur using your account and password on the Platform (including but not limited to disclosing information, posting information, clicking online to agree, and submitting various rules and agreements, online renewal of agreements, and purchasing any services, etc.).
4.2.4 When conducting virtual asset transactions on the Platform, you shall not maliciously interfere with the normal progress of virtual asset transactions or disrupt the order of transactions; you shall not interfere with the normal operation of the Platform or interfere with any other users who are using the services of the Platform through technical means or otherwise; you shall not maliciously defame the goodwill of the Platform by fabricating facts or through other means.
4.2.5 You shall solely determine and bear any taxes payable when using the services provided by this Platform in addition to the expenses incurred for any hardware, software, services, or otherwise.
4.2.6 You shall abide by the User Agreement and other service terms and operating rules as released and updated by the Platform from time to time, and you have the right to terminate use of the services provided by the Platform at any time.
4.2.7 You shall not engage in illegal or other activities or behaviors that harm the rights or interests of the Platform or third parties on the Platform or by using its services, including but not limited to the following:
4.2.7.1 Providing content that is unlawful, offensive, threatening, abusive, pornographic, infringing on rights, defamatory, vulgar, obscene, defamatory, invades the privacy of others, is hateful, racially discriminatory, discriminatory against any person or group, or otherwise objectionable.
4.2.7.2 Sending or receiving any messages which are illegal, violations, or infringe upon the rights of others; sending or receiving any marketing materials or other harmful messages or remarks; using or forging email subject messages on the Platform without authorization from the Platform, etc.
4.2.7.3 Sending or receiving or uploading or otherwise providing content, rights, intellectual property rights, private information, or confidential information that you do not have the right to use;
4.2.7.4 Sending, receiving, or uploading or otherwise making available any code, file, or program that contains computer viruses, malicious transformations, programs, computer worms, or other code, files or programs intended to interfere with, destroy, or limit any computer software, hardware, or telecommunications equipment.
4.3 Product and Service Rules
1) Browsing transaction information: when you browse transaction information on the Platform, you should carefully read all the contents contained in the transaction message, including but not limited to the price, commission volume, handling fee, direction of buying or selling, and you shall fully accept the transaction message. Only after you accept all of the transaction information and terms can you click the button to proceed with the transaction.
2) Submitting orders: after you have browsed the transaction information and confirmed that it is correct, you can submit the order. By submitting a transaction order, you authorize the Platform to perform corresponding transaction matching on your behalf. When there is a transaction that meets your limit order price, the Platform will automatically complete the matching transaction without notifying you in advance.
3) View transaction details: You can view the corresponding transaction records through your account.
4) Canceling/modifying orders: You have the right to cancel or modify an order at any time before a transaction is completed.
5) You clearly understand that the "virtual asset type" and the "wallet address for sending or receiving virtual assets" must be matching. The Platform does not support sending or receiving virtual assets to different types of virtual asset wallet addresses. For example:
- Send or receive Bitcoin Cash (BCH) to a Bitcoin (BTC) address.
- Send or receive Ethereum Classic (ETC) to an Ethereum address.
In addition, when you receive or send a virtual asset, you must also confirm on the blockchain you want to receive or send on, for example:
- When sending USDT through the Ethereum blockchain, the recipient's wallet address must also be the wallet address for the Ethereum blockchain.
- When sending USDT through the TRON blockchain, the recipient's wallet address must also be the wallet address for the TRON blockchain.
If a user conducts a transaction by sending or receiving a virtual asset that is not supported by the Platform, resulting in the loss of the virtual asset, to the greatest extent permitted by law, the Platform will not retrieve the virtual asset lost due to a sending or receiving error for you, nor will it provide compensation for losses related to this.
5. Trading Fees and Product/Service Fees
5.1 You agree to pay us all the handling fees and charges in accordance with the product/service handling fee standards announced by the Platform that are adjusted from time to time.
5.2 You agree to have all fees, commission fees, interest, fines, and other outstanding charges incurred by you under this User Agreement or under any of the Product Terms deducted from your account. If the virtual assets in your account are insufficient to cover all the outstanding fees, we have the right to require that you pay the corresponding difference.
5.3 Transaction fees and product/service fees may be adjusted and updated on the Platform from time to time.
6. Rights and Obligations of the Platform
6.1 If you do not have the registration qualifications stipulated in this User Agreement, the Platform has the right to deny your registration. For those who have already registered, the Platform has the right to cancel your user account. The Platform reserves the right when necessary to hold you or your authorized agent liable. In addition, the Platform reserves the right to decide whether to accept your registration based on any additional circumstances.
6.2 Based on judgment performed by the Platform, if the Platform determines that high risk investments are not suitable for you or your associated account users, it has the right to suspend or terminate your account and the use of all your associated accounts.
6.3 If the Platform discovers that the account user is not the initial user who registered for the account or suspects that your account has been stolen or used without authorization, the Platform has the right to suspend or terminate use of the account.
6.4 When the Platform reasonably suspects that the information you have provided is wrong, untrue, invalid, or incomplete through technical testing, manual sampling, or other testing methods, the Platform has the right to notify you to correct and update the information or the Platform reserves the right to suspend or terminate your Platform services.
6.5 If the Platform suspects that your account has been or will be used for any illegal, fraudulent, or other activities, the Platform has the right to suspend or terminate use of the account.
6.6 The Platform has the right to correct any information that it displays in the event that obvious errors are found.
6.7 If the Platform determines that you have violated this User Agreement or other additional documents or terms of the Platform, it has the right to suspend or terminate the use of your account.
6.8 If the Platform determines that there are other reasonable reasons for setting limitations on your account, it has the right to limit, suspend or terminate the use of your account.
6.9 The Platform reserves the right to modify, suspend, or terminate the services of the Platform at any time without notifying you; If this platform terminates one or more services, the termination will take effect from the date this Platform publishes the termination announcement on the website.
6.10 The Platform will adopt necessary technical means and management measures to ensure the normal operation of the Platform, provide a necessary and reliable trading environment and trading services, and maintain the order of virtual asset transactions.
6.11 If you do not log in to the Platform using your user account and password for one year, the Platform has the right to cancel your account. After the account is canceled, the Platform has the right to make the corresponding username available to other users for registration and use.
6.12 The Platform ensures the security of your virtual assets by strengthening technological investments, improving security precautions, and other measures, and will notify you in advance when foreseeable security risks occur for your account.
6.13 The Platform has the right to delete any kinds of information on the Platform that do not comply with the law or regulations, or the regulations of the Platform at any time. The Platform does not need to notify you in advance to exercise these rights.
6.14 The Platform has the right to request that you provide more information or materials in accordance with the law, regulations, rules, orders, and other regulatory requirements of your sovereign country or region, and to take reasonable measures to comply with local regulatory requirements and you are obliged to cooperate; the Platform has the right to suspend or permanently cut off your access to some or all of the Platform's services available to you in accordance with the requirements of the law, regulations, rules, orders, and other specifications in your sovereign country or region.
6.15 Any ongoing transactions, asset balances, or open positions may be closed by you or us after the Platform restricts, suspends, or terminates the use of your account.
6.16 If you violate this User Agreement, the Platform may release or otherwise provide users of the Platform with detailed information about your violation (including any information you provide to the Platform). The Platform will only do so if it determines that such action is necessary in order to protect other users or comply with applicable legal requirements.
7. Account Security
7.1 You should take appropriate measures to protect the security of your account. You are responsible for backing up and maintaining copies of any messages you store or transmit through the Platform service. You should take appropriate measures to protect your data and hardware from viruses and malware attacks. We will not be liable for any claims or losses arising from your failure to comply with the provisions of this User Agreement.
7.2 You and the users you have authorized should always ensure the security of the IDs that you use. You are responsible for taking necessary security measures (or ensuring that users authorized by you take such measures) to protect your account and ensure the security of your ID, including but not limited to: setting a strong password, ensuring the phone number and email address provided to us are current, not allowing others to remotely log in or share your computer or mobile phone, not disclosing your password to others, and logging out of the Platform promptly after each time you log in to use the Platform, etc.
7.3 If you discover or have reason to suspect that your account has been used without authorization or the security of your account has been compromised, you should notify us immediately.
8. Privacy Policy
The "Privacy Policy" forms part of this User Agreement. For details on the collection and use of personal information related to this User Agreement and the Platform, please refer to the "Privacy Policy" which is updated and released on the Platform from time to time. You should ensure that you carefully read and understand the "Privacy Policy". Registration or use of the Platform services indicates that you accept all terms of the "Privacy Policy".
9. Intellectual Property Rights
9.1 The intellectual property rights of the Platform belong to the Platform. You may not copy, edit, modify, reproduce, send, or use any of the aforementioned information or content for commercial purposes. All rights contained in the name of the Platform (including but not limited to goodwill, trademarks, and logos) belong to the Platform.
9.2 During the validity period of this User Agreement or while the Platform provides you with various services on the Platform, the Platform authorizes you to have a limited, non-transferable, non-commercial, and non-exclusive license to use the intellectual property rights related to the Platform’s services (excluding trademarks). When you log in to the Platform or use any services provided by the Platform, this shall not be deemed as the transfer of any intellectual property rights by our company to you. Apart from appropriate use as stipulated by the law, no content in this User Agreement shall be construed as the Platform granting by implication, estoppel, or otherwise any intellectual property rights to you or your authorized users, or any third party.
9.3 You and your licensed users shall, at any time (Except a written permission is acquired from the Platform), not act as follows:
1) Remake, modify, publish, transmit, distribute, execute, display or sell any information or data related to the intelligent property rights of the Platform;
2) Decomplile, reverse engineer or otherwise attempt to discover any source code of the program, algorithms and concepts of the Platform;
3) Browse, log in, acquire, reproduce, or monitor any part of the Platform or acquire or attempt to acquire any information, materials, files and messages of the Platform by using any deep link, web crawler, robot, spider program, or other automatic equipment, program, script, algorithm or method, or any similar or equally effective manual process;
4) Use reverse engineering, track, or attempt to track any information from any other user or user served by the Platform;
5) Detect, scan or test any vulnerabilities of the services or of networks connected to the Platform, or violate any security or authentication measures of the services or networks connected to the services of the Platform;
6) Use any equipment, software or application to interfere with the normal operation or any transaction of the services of the Platform, or the use of the services of the Platform by any other person;
7) Attempt to browse and use any part or function of the Platform without authorization, or connect to the services of the Platform or any server of the Platform, any other systems or networks provided and served by the Platform by hackers, password cracking or any other illegal or prohibited means;
8) Fake, counterfeit or otherwise manipulate identity authentication to conceal your identity or hide the source of any information or transmission messages you send to the Platform;
9) Encode or execute code for programs that may damage, harmfully interfere, secretly intercept or occupy any system, information, data, or message related to the services of the Platform, and encode or execute code for any scattered viruses, Trojan horses, worms, or other programs that prevent the Platform from operating;
10) Modify, remake, copy, download, save, further transmit, disseminate, transfer, decompose, broadcast, distribute, delete or alter any copyright statement or label, license, partially license, sell, design, lease, rent a part or all of such intellectual property rights owned by the Platform, give them private labels, grant security interests, or create derivative works on this basis, make secondary creation or otherwise use any part of the intellectual property rights of the Platform; and/or
11) Violate or attempt to violate (1) any applicable law; or (2) copyright, patent, trademark, business secrets, or other intellectual property rights, or disclosure or privacy of the Platform or any third party.
9.4 If you accept the terms of this User Agreement, it shall be deemed that you take the initiative to grant the Platform with copyright of any message published on the Platform in any form, including but not limited to: the rights to modify, remake, create at the secondary times, publish, lease, exhibit, perform, openly broadcast, and public transmission right, broadcasting right, message network transmission right, adaptation right, translation right, right to re-license any third party, other rights that shall be enjoyed by the copyright owner, and will grant the Platform with the global, non-exclusive, permanent, irrevocable rights free of royalties. The Platform shall be entitled to file a separate lawsuit against any subject infringement and get full compensation. Any work content, protected by the copyright law and published by you on the Platform, shall be bound by these User Terms, whether the content is formed before or after the signing of these User Terms.
9.5 You shall not illegally use or dispose of the intelligent property rights owned by the Platform or others in the process of using the services of the Platform. You may not release the message in any form or authorize other websites (and media) to use the message that has already been published on the Platform.
10. Indemnity
10.1 You warrant and hold the Platform harmless from any claim for damages, lawsuit, action, demand, dispute, allegation or investigation made by any third party, government agency or private entity, and indemnify against all claims, obligations, damages (actual and indirect), losses (including any direct, indirect or incidental losses, loss of profits and reputation), costs and expenses arising out of or in connection with any such acts as follows, including, but not limited to, all interest, penalties, legal and other reasonable attorneys' fees, and other professional costs and expenses ("losses"): a)You browse or use the Platform account and/or services; b)You violate any applicable law; c) You violate this User Agreement or other additional documents and terms; d)You infringe the rights of any third party.
10.2 You agree to indemnify the Platform from any and all claims for damages and other claims arising directly or indirectly from any dispute between you and any other user or other third party arising out of or in connection with the services of the Platform (including any virtual asset transactions) or these Terms or in connection with these Terms. You agree and waive any rights you may have with respect to the Platform for any losses you may suffer or incur.
10.3 In no event shall the Platform's liability for direct damages for you exceed the total service fees charged by the Platform to you for your use of the Platform for three (3) months.
11. Limitation and Exemption of Liability
11.1 All services provided by the Platform, all content provided by the Platform, and even the blockchain and virtual currency fields, may include some technical problems not yet identified, new technology or commercial fields or other problems. Therefore, the services and content provided by the Platform are provided in “as is” status. You shall carefully use the Platform and the services, and verify and determine them as necessary, and the Platform makes no warranty, express or implied, of any of the services provided by the Platform, the contents, matters or information disclosed on the Platform, or its modifications or improvements.
11.2 You understand and agree that under no circumstances shall we be liable to you or any other person or entity for:
· Loss of income;
· Loss of transaction profit or contract;
· Loss caused by business interruption;
· Loss of the expected monetary savings;
· Loss caused by message problems;
· Loss of opportunity, goodwill or reputation;
· Damage, loss, inaccuracy, defects or omission of the data, any error or delay in the transmission of the data and any interruption of the data;
· The browser supporting the Platform or the used devices are hacked or stolen;
· Cost of purchasing alternative products or services;
· Functionality, security, or availability of any virtual asset base agreement;
· Except your loss caused by the Platform's intentional or gross negligence, any indirect, special or derivative damage arising from infringement, breach or any other reason, whether or not reasonably foreseen by the Platform; whether the Platform was previously informed of the possibility of such loss or damage; and/or
· Any risks disclosed in the "Risk Disclosure Statement" updated by the Platform from time to time;
11.3 You understand and agree that we will not be liable for any damages to you resulting from any of the following circumstances:
· Your specific transactions may involve a material breach of law or breach of contract;
· You are suspected of conducting illegal or immoral behaviors on the Platform;
· Your account on the Platform is investigated by any judicial authority or the Platform is ordered by any judicial authority to freeze your account, stop payment or disable it;
· Expenses and losses incurred in purchasing or acquiring any information, data, message or carrying on transactions or alternative transactions through the services of the Platform;
· Your misunderstanding of the Platform service; and/or
· Any other loss related to the services provided by the Platform and not caused by us.
11.4 We shall not bear any liability for information network equipment maintenance, information network connection failure, computer, communication or other system failure, power failure, weather, accident, strike, labor dispute, riot, uprising, disturbance, lack of productivity or production materials, fire, flood, storm, explosion, war, causes of bank or other cooperators, virtual asset market collapse, any interruption of block chain world, government action, orders of judicial or administrative authority, other actions beyond our control or out of your capability to control, service interruption or delay caused by a third party, for any loss to you caused herein.
11.5 We cannot guarantee that all information, programs and documents contained in this Platform are completely safe from interference and destruction by any virus, Trojan horse and other malicious programs, thus your login, use of any service of this Platform or downloading and use of the downloaded program, information and data, are your personal decisions, and you shall bear such risks and possible losses.
11.6 We do not make any guarantee or undertakings for any information, products and services of any third-party websites linked to this Platform and any other forms of content that are not provided by the Platform etc. Your use of any services, information and products provided by third-party websites is your personal decision and you shall assume all the responsibilities arising therefrom.
11.7 The Platform does not make any express or implied warranty about the services of the Platform used by you, including but not limited to the applicability of the services provided by the Platform, information correctness, completeness, continuity, accuracy, reliability and application to a specific purpose. In addition, the Platform does not make any undertakings and guarantee to the validity, accuracy, correctness, reliability, quality, stability, integrity and timeliness of the technology and information involved in the services provided by the Platform. Whether to log in or use the services provided by the Platform is your personal decision, and you agree to bear the risks and possible losses. We do not make any express or implied guarantee about the market, value and price of virtual assets. You understand and know that the virtual asset market is unstable, the price and value will fluctuate significantly or collapse at any time, and that trading virtual assets is your personal free choice and decision and you shall bear the risks and possible losses.
11.8 Our warranties and undertakings specified in this User Agreement are our sole warranties and representations of the terms of the User Agreement and the services provided by the Platform and supersede any warranties and undertakings arising from any other methods and means, whether written or oral, express, or implied. All these warranties and representations merely represent our own undertakings and warranties and do not guarantee that any third party complies with the warranties and undertakings in this User Agreement.
11.9 Any rights not referred to in these User Terms, and to the fullest extent of applicable law, to limit, exclude or set off liability (if any) for damages caused by the Platform's losses, are not expressly or implicitly waived by the Platform before or after the fact.
11.10 By registering or using the Services of the Platform, you acknowledge that any operation of the Platform in accordance with the rules set out in this User Agreement is at your own risk.
11.11 The above responsibilities and disclaimers shall apply to the fullest extent permitted by law and shall continue to apply after the termination or lapse of this User Agreement or after the User terminates his use of the services and the Platform.
12. Termination of the agreement
12.1 The Platform shall be entitled to terminate all the services of the Platform in accordance with this User Agreement, and this User Agreement shall terminate on the date of termination of all the services of the Platform.
12.2 Upon the termination of this User Agreement, you shall not be entitled to require the Platform to continue to provide any services or perform any other obligations, including but not limited to requiring the Platform to retain or disclose any information in its original Platform account to you, or to forward any information that has not been read or sent to you or a third party.
12.3 The termination of this User Agreement shall not affect the non-breaching party's demand for the breaching party to bear other liabilities.
13. Applicable Law and Dispute Resolution
13.1 The provisions of this User Agreement shall be governed by the laws of UAE, and the validity, interpretation, performance and non-performance and enforcement of this User Agreement, as well as disputes or conflicts arising from this User Agreement or related annexes, shall be governed by the laws of UAE.
13.2 Any dispute, arising out of this User Agreement or any document or transaction related to or in connection with the User Agreement (Including (i) any dispute or claim for damages relating to the existence, validity or termination of this User Agreement, and (ii) any non-contractual obligations arising out of or in connection with this User Agreement (hereinafter referred to as the "Dispute"), shall be negotiated by the Parties first by a fair and reasonable means for the prompt settlement of the dispute.
13.3 If the Dispute cannot be resolved through negation, both parties agree that such Dispute shall be referred to and resolved by Dubai International Arbitration Center (DIAC) under the DIAC Arbitration Rules in force. The seat of arbitration shall be Dubai. The number of arbitrators shall be one (1), who shall be jointly appointed by both parties. The arbitration proceedings shall be conducted in English. The arbitral award shall be final and binding on both parties. Clause 13.2 will survive the termination of the Agreement.
13.4 You agree that claims arising out of any dispute shall be brought in your individual capacity, and, to the extent permitted by applicable law, you further agree to waive the right to pursue, hear, or arbitrate such claims as a class action or representative action.
14. Transfer
The rights and obligations stipulated in this User Agreement shall bind on you and your assigns, successors, executors and agents or administrators. Unless otherwise agreed in this User Agreement or you obtain the prior consent of the Platform you shall not transfer the rights and obligations of this User Agreement to a third party, and any assignment or transfer without the prior written consent of the Platform shall be invalid.
When the Platform is acquired or merged by another third party, we shall be entitled in any event to assign or transfer the information collected from you by us as part of such merger, acquisition, sale or other change of control.
15. Agreement integrity
This User Agreement (Updated from time to time) and any additional documents or terms (Updated from time to time) constitute the complete agreement of the services of the Platform signed between you and the Platform.
16. Severability
If any provision of this User Agreement is held by any court of competent jurisdiction to be unenforceable, invalid or illegal in part or in whole, the remaining provisions of this User Agreement and the remainder of the terms other than the portion of this User Agreement that is held to be invalid, unenforceable or illegal, will remain in full force and effect.
17. Non-agency relationship
Nothing in this User Agreement shall be deemed to create, imply or otherwise identify us as your agent, trustee or other representative, except as otherwise provided in this User Agreement.
18. Waive of rights
The Platform's failure to exercise or delay in exercising any provision of these Use Terms shall not affect its right to require full performance of each provision thereafter, and shall not be deemed or construed as its failure to exercise or delay in exercising such right, that is, a waiver of a right to look into any other liability for breach; The failure to exercise any right or remedy shall not in any way be construed as a waiver of such right or remedy.
19. Force majeure
In the event of any delay in delivering the Platform's service or non-performance of such service due to force majeure events, the Platform shall not be responsible for any delay or non-performance as stipulated in this User Agreement.
20. Headings
All headings in this User Agreement are intended for easy expression and clear reading only and are not intended to expand or limit the content or scope of the terms under this User Agreement.
21. Notification
21.1 The Platform can send notifications by email to your email address bound at the time of registration. You shall ensure to provide the latest and accurate email address. If a notification is sent by an email address, regardless of whether you have received a notification of sending failure, it shall be deemed to have been sent and received.
21.2 Any notification, consent or other communication given under this User Agreement must be written in English and signed or otherwise authorized by the sender.
22. Non-custodial Relationship
This Platform is not the custodian of any virtual assets under your name and does not assume the custodial liability for any virtual assets under your name.
23. Entry into Force and Interpretation of the Agreement
23.1 This User Agreement shall enter into force when you select "Agree" for registration on the registration page of this Platform and shall bind on both parties.
23.2 The Platform reserves the right of final interpretation of this User Agreement.