1. Self-Unbinding
You can go to the website or app to self-unbind Google Authenticator.
WEB
- Login to the CoinW official website, click on the account icon in the top right corner, and then click on 【Account & Security】to enter the Security Center interface.
- Scroll down to find the Google Authenticator option, then click on the [Unbind] button below to enter the unbinding interface.
- Follow the on-screen instructions to verify your login password, trading password, SMS verification code, and email verification code to successfully unbind. If there are any unbound options, no verification is required.
APP
- Open the CoinW app, go to the homepage, click on the 【Account Icon】 in the top left corner.
- Click on 【Security Center】 - 【Google Authenticator】 to enter the interface for binding Google Authenticator.
- Follow the on-screen instructions to verify your login password, trading password, SMS verification code, and email verification code to successfully unbind.
If there are any unbound options, no verification is required.
2. Self-Unbinding
If you forget your account trading password or login password or encounter any verification issues, you can contact online customer service for a manual unbinding process.